Remote Customer Service Representative

Respond promptly and professionally to enquiries received via Instagram, WhatsApp, and TikTok.

Follow up with potential customers and provide relevant information.

Recommend suitable apartments based on customers' needs and preferences.

Assist customers throughout the booking process.

Maintain accurate customer and enquiry records.

Follow up with leads to improve conversion and customer satisfaction.

Provide excellent customer service and ensure a smooth booking experience.

Previous experience in customer service, sales, hospitality, or a related role is an advantage.

Excellent written and verbal communication skills.

Good knowledge of social media platforms, especially Instagram, WhatsApp, and TikTok.

Friendly, patient, and customer-focused attitude.

Strong follow-up and organizational skills.

Ability to respond promptly to customer enquiries.

Ability to work independently in a remote environment.

Good attention to detail.

*Interested and qualified candidates should send their CV

Use the job title as the subject of the email.