HOTEL & APARTMENT MANAGER

Lead daily operations across front office, housekeeping, maintenance, security, and other support functions.

Maintain high standards of guest service, cleanliness, safety, and property upkeep.

Develop and implement strategies to achieve occupancy, revenue, and profitability targets.

Drive sales and business development through corporate accounts, partnerships, and repeat bookings.

Manage room rates, promotions, and online booking channels to maximise revenue.

Oversee sales and marketing activities and monitor their contribution to bookings.

Prepare and manage budgets, monitor expenses, and control operating costs.

Recruit, supervise, schedule, and develop staff while maintaining clear responsibilities and accountability.

Establish and implement operational policies, service standards, and procedures.

Resolve guest complaints promptly and use feedback to improve service and customer retention.

Ensure compliance with applicable health, safety, and regulatory requirements.

Prepare regular reports on occupancy, revenue, costs, profitability, guest satisfaction, and team performance.

Bachelor’s Degree or equivalent qualification in Hospitality Management, Business Administration, or a related field.

Proven management experience in a hotel, apartment hotel, serviced apartment, or similar hospitality property.

Experience in pre-opening planning, property setup, and launching hospitality operations.

Demonstrated ability to grow occupancy and revenue, manage budgets, and improve business performance.

Good understanding of hospitality operations, pricing, revenue management, corporate sales, and online booking channels.

Strong leadership, communication, negotiation, and problem-solving skills.

Ability to effectively manage teams, guest relationships, and commercial partnerships.

Proficiency in Microsoft Office and hospitality property management systems.

*Interested and qualified candidates should send their CV