Reputable Bakery Reviewed

FRONT DESK AND SALES SUPERVISOR

Abuja Full-time Based on role, experience, and demonstrated competence
Posted 6 days ago Apply by Nov 8, 2026

Job summary

A reputable bakery is seeking a skilled, reliable, and customer-focused Front Desk and Sales Supervisor to oversee retail operations and ensure excellent customer service while maintaining high standards of product quality, hygiene, and service.

Responsibilities


Lead and supervise retail shifts.

Oversee customer service and ensure a positive customer experience.

Manage product displays and ensure products are properly presented.

Coordinate order collection and customer requests.

Liaise with the production team to ensure smooth product availability.

Handle and resolve customer complaints professionally.

Supervise cash handovers and ensure proper cash-handling procedures.

Operate and monitor POS systems.

Prepare daily sales and stock reports.

Support related departments when required.



Requirements

OND or equivalent relevant experience.

Minimum of 2 years' experience in retail or hospitality.

Strong supervisory and team-management abilities.

Excellent communication and customer-service skills.

Competence in using POS systems.

Good knowledge of cash-handling procedures.

Strong organizational and problem-solving skills.

General Requirements

Must be honest, dependable, safety-conscious, and able to work well with others.

Must be available for scheduled shifts, including weekends where required.

Must be able to commute reliably to Kubwa.

Applicants should state additional skills that can enable them to support related departments.

Relevant practical competence will be given strong consideration for production-related roles.


*Interested and qualified candidates should send their CV and a brief application stating their relevant experience, additional skills, and current area of residence 

Office location

Kubwa, Bwari LGA, Abuja