Heritage Kidney and Medical Care (HKMC) Reviewed

Customer Care Representative (Front Desk)

Abuja
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Posted 9 hours ago Apply by Nov 15, 2026

Job details



Location: Abuja (FCT)

Job Type: Full-Time

Salary: Negotiable 

Job Summary

Heritage Kidney and Medical Care is seeking a professional and patient-focused Customer Care Representative to serve as the first point of contact for patients and visitors, ensuring a smooth and positive experience.

Job Description

Attend to patients and visitors courteously and professionally.

Handle inquiries, complaints, appointments, and patient registration.

Ensure patients receive timely assistance and a positive service experience.

Requirements

A degree in a relevant field.

At least 2 years of experience in customer service or front desk operations, preferably in a healthcare facility.

Good communication and interpersonal skills.

Strong problem-solving abilities and attention to detail.

Ability to work in a fast-paced environment with minimal supervision.

Proficiency in basic computer applications.

Empathy, compassion, professionalism, and integrity.

Strong organisational skills and ability to multitask under pressure.



*Interested and qualified candidates should send their CV 

Use Customer Care Representative (Front Desk) as the email subject.

Additional information

Accommodation
No

How to apply

Via Email

hr-recruitment@heritagekidney.com
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